A curious and adventurous person with a cheery demeanor.
My strong work ethic makes me a hard-working and reliable member in teams that flexibly adapts to the team and business' needs.
Determined to outgrow myself and thus, searching for new experiences that provide me with opportunities to learn.
My empathic character provides me with a passion for helping others.
I'm an aspiring web designer, seeking to develop skills on digintal marketing technologies.
I'm a life-long learner who's always interested and willing to take on a new challenge.
I bring huge interpersonal experience, that I gained from living in lots different places and having worked lots of different jobs,
and I'm excited to bring this life experience of mine to your business!
CAREER EXPERIENCE
Assisting Manager, Staple Foods
Vegan restaurant, known for its qualitative food and friendly service
2019 - 2020
Provided exceptional and friendly service that exceeded customers' expectations in a fast- paced environment.
Selflessly filled any role that was temporarily short-staffed and flexibly swapped between all available roles based on the team's needs.
Handled customers' complaints with an empathic and friendly attitude to maintain good customer experiences even in difficult situations.
Upsold menu items where appropriate to increase profits
Constantly improved recipes and menu based on demands and trends.
Co-Founder, Pinky Promise Property Ltd
Property investment company
2018 - 2019
Networked throughout events and informal meetings to build relationships with key personnel in the industry, such as potential partners, experts and investors.
Attended numerous trainings and workshops to build knowledge in property investment, deal sourcing and learn from experienced individuals.
Tirelessly analysed the market and its evolution to understand market developments, spot trends and eventually recognize high-potential properties.
Established trust with customers through the creation of a professional and understanding environment, that conveyed respect of their preferences.
Determined smart goals, to assess my performance and recognize areas for improvement.
Support Worker, Bradbury House Ltd
Residential unit for individuals suffering from mental illnesses and showing challenging behaviour
2015 - 2017
Solved problems and incidents using clear and thoughtful communication, whilst being attentive and detecting issues through effective listening.
Provided and maintained an orderly and calm environment for staff members and residents.
Analysed residents' behaviours to explore issues and solutions in collab. with medical staff.
Trained and mentored new staff to ensure qualitative work whilst supporting them getting started.
Achieved title of 'employee of the month' 5 times throughout one year in a team of 25.
EDUCATION
Highschool degree with a science-based focus
2011 – 2014
I Liceum Ogolnoksztalcace im. Mikolaja Kopernika, Zywiec, Poland
Currently self studying Web Developement on Treehouse
GOALS
1. Build business acumen by helping customers with everyday problems in their business processes.
2. Grow understanding of the digital marketing landscape and develop confidence, using digital marketing tools.
3. Master the process of building websites and increase my knowledge, skills and abilities in:
HTML
CSS
JavaScript
OTHER INFORMATION & TRAINING
Fluent in English, Polish and currently learning German.
Modelled in numerous art projects, such as 'Captive in Foil', an art project to raise awareness for the devastating effects of plastic on our planet.
Completed 14 certified trainings at the Bradbury House. Focus Areas: Building relationships, deescalating challenging situations, adapting to unique needs.
E.g.: NAPPI; Equality, Diversity and Rights; Mental Capacity and Deprivation of Liberty
